Have questions about window replacement, installation, or our services? We’ve compiled answers to the most common questions we hear from homeowners like you. Don’t see your question here? Contact us anytime—we’re always happy to help!
General Questions
How long has Utah Window Experts been in business?
We’ve been proudly serving Utah homeowners, builders, and contractors for over 20 years. As a family-owned and operated business, we’ve built our reputation on quality workmanship and exceptional customer service.
Are you licensed and insured?
Yes, we are fully licensed and insured to perform window and door installation throughout Utah. Our technicians are trained professionals who follow all industry best practices and local building codes.
What areas do you serve?
We serve communities throughout Utah. Contact us to confirm we service your specific area—we’re always expanding our reach to help more homeowners.
Do you offer free estimates?
Absolutely! We provide complimentary in-home consultations where we assess your needs, take measurements, discuss your options, and provide a detailed, no-obligation quote.
Window Replacement Questions
How do I know if I need window replacement or just glass replacement?
If your window frames are in good structural condition with no rot, warping, or operational issues, glass replacement may be sufficient and more cost-effective. However, if you have drafty frames, difficulty opening or closing windows, or visible frame damage, full window replacement is likely the better solution. During our free consultation, we’ll assess your situation and recommend the most appropriate option.
How long does window replacement take?
Most residential window replacement projects are completed in 1-3 days, depending on the number of windows and complexity of the installation. We’ll provide a detailed timeline during your consultation.
Will window replacement be messy?
We take great care to protect your home during installation. Our team uses drop cloths, removes debris promptly, and cleans up thoroughly before leaving. While some dust is inevitable with construction work, we minimize disruption and leave your home clean.
Can you replace windows in the winter?
Yes! We perform window replacements year-round. Our experienced installers work efficiently to minimize exposure to outside temperatures, and modern installation techniques ensure proper sealing regardless of the season.
How much do replacement windows cost?
Window replacement costs vary based on the number of windows, size, style, frame material, glass options, and manufacturer. During your free consultation, we’ll provide a detailed quote tailored to your specific project. We also offer financing options, including 12 months same as cash for qualified customers.
What brands do you install?
We partner with industry-leading manufacturers including Milgard, Andersen, Amsco, and Innotech. Each brand offers different features and benefits, and we’ll help you choose the best option for your needs and budget.
What window styles do you offer?
We offer all major window styles including double hung, single hung, casement, slider, picture, bay/bow, radius, and custom mulled unit configurations. Download our product brochure for detailed information on each style.
Installation Questions
How does the installation process work?
Our process includes: (1) Free consultation and quote, (2) Customizing your window selections, (3) Professional installation by our trained team, and (4) Quality assurance inspection to ensure everything meets our high standards.
Do I need to be home during installation?
Yes, we recommend someone be home during installation to answer any questions that may arise and to approve the final work during our quality inspection.
Will you remove my old windows?
Yes, we remove and properly dispose of all old windows and materials. You don’t have to worry about cleanup or disposal.
What if you find unexpected damage during installation?
If we discover rot, structural issues, or other problems during installation, we’ll discuss the situation with you immediately and provide options for repair. We never proceed with additional work without your approval.
Warranty Questions
What does your lifetime warranty cover?
Our comprehensive lifetime warranty covers all products (glass, frames, hardware) and our installation workmanship for as long as you own your home. This includes our no leak guarantee against water infiltration.
How long is the warranty valid?
The warranty lasts for the lifetime of your ownership. As long as you own the home where we installed the windows, you’re covered.
Is the warranty transferable if I sell my home?
Our warranty is non-transferable and applies to the original homeowner. However, quality windows and professional installation add significant value that future buyers will appreciate.
What’s not covered by the warranty?
Our warranty excludes damage from accidents, natural disasters, modifications by others, misuse, lack of maintenance, and issues arising after ownership transfer. See our warranty page for complete details.
How do I make a warranty claim?
Simply contact us describing the issue. We’ll schedule an inspection, assess the problem, and handle any covered repairs at no cost to you.
Energy Efficiency Questions
Will new windows really reduce my energy bills?
Yes! Modern energy-efficient windows with Low-E coatings and proper insulation can significantly reduce heating and cooling costs by preventing air leaks and blocking heat transfer. Many homeowners see a noticeable difference in their first utility bill.
What is Low-E glass?
Low-E (low emissivity) glass has a microscopic coating that reflects heat while allowing light to pass through. This keeps your home cooler in summer and warmer in winter, reducing energy costs year-round.
Are your windows Energy Star rated?
We offer many Energy Star certified window options. During your consultation, we’ll discuss which energy-efficient features make the most sense for your home and climate zone.
What’s the difference between double-pane and triple-pane windows?
Double-pane windows have two layers of glass with an insulating air or gas space between them. Triple-pane windows add a third layer for even better insulation and soundproofing. Triple-pane windows offer superior performance but at a higher cost.
Glass Replacement Questions
Can you replace just the glass in my window?
Yes! If your frames are in good condition, glass replacement is often a cost-effective solution for broken glass, seal failure, or foggy windows.
Why are my windows foggy between the panes?
Fogging between panes indicates seal failure, allowing moisture to enter the insulated glass unit. The only solution is replacing the glass unit, which we can do without replacing the entire window.
Do you offer tempered or safety glass?
Yes, we offer tempered safety glass for areas where it’s required by building code, such as near doors and in bathrooms. We also offer laminated glass for enhanced security.
Can you match obscure glass patterns?
We stock a wide variety of obscure glass patterns for privacy while maintaining natural light. If you have an existing pattern you’d like to match, we’ll do our best to find a comparable option.
Financing Questions
Do you offer financing?
Yes! We offer flexible financing options, including 12 months same as cash for qualified customers. This allows you to invest in your home today while spreading payments over time with no interest.
How do I apply for financing?
We’ll walk you through the simple application process during your consultation. Approval is typically quick, and we’ll help you understand all your payment options.
What if I’m not approved for financing?
We work with multiple financing partners and offer various payment plans to accommodate different situations. Contact us to discuss your options.
New Construction Questions
Do you work with builders and contractors?
Absolutely! We’ve partnered with builders and contractors throughout Utah for over 20 years. We understand construction timelines and coordinate seamlessly with your building schedule.
Can you provide quotes for large commercial projects?
Yes, we handle both residential and commercial projects of all sizes. Contact us to discuss your specific project requirements.
How far in advance should I order windows for new construction?
Lead times vary by manufacturer and product. Generally, we recommend ordering 4-8 weeks before your installation date, but we’ll work with your timeline to ensure on-time delivery.
Sliding Glass Door Questions
Do you install pet doors in sliding glass doors?
Yes! We specialize in sliding glass doors with integrated pet doors, giving your furry friends freedom while maintaining your home’s energy efficiency and security.
Can you replace just the glass in my sliding door?
In many cases, yes. If the door frame and track are in good condition, we can replace just the glass panels, saving you money compared to full door replacement.
What security features do your sliding doors offer?
Our sliding glass doors feature modern multi-point locking systems, tempered safety glass, and durable construction for enhanced security and peace of mind.
Blinds and Shades Questions
What types of blinds do you offer?
We offer cellular shades, zebra blinds, classic horizontal blinds, roller shades, and smart blinds that integrate with home automation systems.
Can you install blinds on existing windows?
Yes, we can install blinds on both new and existing windows. We’ll take precise measurements to ensure a perfect fit.
Do you offer motorized or smart blinds?
Yes! We offer smart blinds that can be controlled via smartphone, voice commands, or programmed schedules for ultimate convenience and energy efficiency.
Still Have Questions?
We’re here to help! Contact Utah Window Experts today for answers to your specific questions or to schedule your free consultation. Our knowledgeable team is ready to guide you through every step of your window and door project.
Call us today or request a quote online to get started!